Hikitalo Sauna Membership Terms & Conditions
Hikitalo Sauna Membership Terms & Conditions
Membership Access
- Membership provides unlimited access to communal sauna sessions, subject to availability and booking.
- All bookings must be made online through our booking system using the email address linked to your membership.
Membership Benefits
- Unlimited Communal Sauna Sessions: Enjoy as many sessions as you like each week.
- 20% Off Hikitalo Merchandise: Save on apparel and accessories, including sauna hats.
Bookings & Cancellations
- Members can book sessions up to 14 days in advance.
- Cancellations must be made at least 24 hours before the session. Failure to cancel within this timeframe may result in the session being marked as used.
Non-Transferable
- Memberships are non-transferable and linked to a single, unique email address.
- Members cannot book on behalf of others using their membership.
Session Limits
- Members can book a maximum of one session per day.
- Double bookings (e.g., back-to-back sessions) are not permitted unless pre-approved by management.
Commitment & Renewal
- Membership requires a minimum 3-month commitment, billed monthly at £80/month.
- Membership renews automatically every month.
- Memberships will renew for a minimum of three months before cancellation is permitted.
- Renewals must be cancelled at least 30 days before the next renewal date.
No Walk-Ins
- Members must book sessions online before arrival.
- Walk-ins cannot be accommodated as waivers must be signed online prior to the session.
Conduct & Etiquette
- All members must adhere to sauna etiquette and show respect to other guests.
- Misuse of facilities, disruptive behaviour, or failure to follow staff instructions may result in membership suspension or termination.
Sauna Maintenance & Closure
- While we strive to provide uninterrupted access, occasional closures for maintenance or events may occur. Members will be notified in advance wherever possible.
Health & Safety
- Members must be in good health to use the sauna and assume full responsibility for their participation.
- Consult a doctor if you are pregnant or have pre-existing medical conditions before using the sauna.
Termination
- Hikitalo reserves the right to terminate memberships for misuse, non-compliance with T&Cs, or other valid reasons.
How It Works
- Commitment: Minimum 3-month membership, billed monthly.
- 1 User Per Account: Memberships are personal and cannot be shared.
- Booking Required: To ensure space for all, members must book each session online.
- Unique Membership Discount: When logged in, your unique membership discount will be automatically applied when booking.
Important Note
- Each membership is linked to a unique email address and cannot be shared.
- You cannot sign up for a membership on behalf of someone else. Each individual must sign up separately to create their own membership account.
By purchasing a membership, you agree to these Terms & Conditions. For questions or further details, please contact us directly.